Terms and Conditions

1. Acceptance of Terms

By accessing krishtrip.com (“Website”) or booking any service (“Service”) with Krish Trip (“Company,” “we,” “us”), you agree to these legally binding Terms & Conditions (“T&C”). If booking for others, you warrant authority to bind them. Continued use constitutes acceptance of future T&C updates.

2. Definitions

• “Package”: Customized itinerary including hotels/transfers.
• “Traveler”: Person(s) named in the booking.
• “Direct Payment”: Outstanding balances paid directly by the traveler to hotels, transporters, or other service providers during the course of travel.
• Role of Krish Trip: Krish Trip operates as a tour package facilitator. We coordinate travel arrangements with independent hotels, transport providers, and other service partners. Krish Trip does not own or operate hotels, transport services, or other travel infrastructure. All services are provided by independent third-party partners and are subject to their respective policies.
• “Force Majeure”: Unforeseeable events (including but not limited to natural disasters, pandemics, war, government actions, or other events beyond reasonable control).

Section I: Booking & Payments

3. Booking Procedure for domestic packages

3.1. Initiation:

• Submit requirements via Website/chat/phone.
• Receive a call from us and get multiple customized package options promptly, subject to destination availability.
• Pay 10% of total cost to initiate reservation procedure of selected hotel and travel services, subject to availability confirmation.

3.2. Confirmation:

• Pay 25–30% for booking confirmation.
• Within 96 hours; receive booking confirmation for hotels/vehicles.
• After receiving blocking confirmation, non-payment of the booking confirmation amount will result in automatic cancellation after 72 hours.

3.3. Final Payments:

• Hotels: Pay outstanding balance directly at check-in.
• Vehicles: Remaining transport payments may be settled locally before the trip or sightseeing begins, as per itinerary confirmation.

Payment instructions and confirmation details will always be communicated through official Krish Trip contact channels.

4. Pricing Validity

• Prices quoted are subject to availability of hotels and travel partners at the time of booking confirmation. Any applicable taxes, fuel surcharges, or government levies introduced after the quotation may be communicated before final confirmation.

Section II: Changes or Cancellations

5. Traveler-Initiated Changes or Cancellation

All traveler-initiated changes, cancellations, or partial cancellations shall be governed by the detailed Cancellation Policy available on the website.

6. Traveler Cancellations

Refunds follow Cancellation Policy, deducting:

• Non-refundable vendor fees charged by hotels, transport providers, or other service partners.

7. Krish Trip-Initiated Changes

We may modify itineraries due to:

• Force Majeure (e.g., floods closing Kerala routes).
• Operational Issues (hotel overbooking).
  Remedies: Remedies may include comparable alternatives or refunds, subject to actual recoveries from service providers and the applicable Cancellation Policy.

Section III: Traveler Obligations

8. Documentation

• Travelers are responsible for carrying valid identification and travel documents required for their trip.

9. Conduct & Liabilities

9.1. Damage Costs: Pay for property damage (e.g., hotel rooms).
9.2. Exclusion: We may terminate services for illegal/disruptive behavior without refund.

Section IV: Service Delivery

10. Inclusions/Exclusions

Aligned with package-specific documentation:

• Included: Transfers, hotels (specified meal plans), driver allowances.
• Excluded: Entrance fees, personal expenses, lunches/dinners (unless stated).

Clarification: “Driver cum guide” provides route assistance not licensed monument tours.

11. Accommodation & Transport

11.1. Hotels:

• Room categories are exactly as described (e.g., “Deluxe Sea-View”).
• Star ratings are based on information provided by hotels, local tourism authorities, or publicly available travel platforms.

11.2. Vehicles:

• As booked (e.g., Toyota Innova).
• Driver speaks English/Hindi; other languages require pre-request.

12. Unused Services

No refunds for:

• Missed sightseeing.
• Early check-outs.
• Unused meals/transfers.
• This clause shall be read in conjunction with the Cancellation Policy, including provisions related to partial cancellations and itinerary changes.

Section V: Liabilities & Limitations

13. Third-Party Services

• Krish Trip coordinates travel services through independent third-party providers such as hotels, transport operators, and activity providers. While we assist travelers in coordinating with these partners, the actual delivery of services is governed by the policies and operational conditions of the respective service providers.

14. Force Majeure

Krish Trip shall not be liable for any failure, delay, modification, or cancellation of services arising due to events beyond its reasonable control, including but not limited to natural disasters, extreme weather conditions, government restrictions, curfews, lockdowns, pandemics, political unrest, war, strikes, transport disruptions, or medical emergencies.

Traveler options, if any, shall be subject to operational feasibility and supplier policies. Any rescheduling or refund shall be governed strictly by the applicable Cancellation Policy and actual recoveries from service providers. No fee-free rescheduling is guaranteed.

Section VI: Intellectual Property & Data

15. Content Ownership

• Website content (text, itineraries) © Krish Trip 2022.
• No commercial reuse without written consent.

16. Personal Data

Usage adheres to our Privacy Policy. By booking, you consent to:

• Sharing data with hotels/transporters.
• Transactional communications.

Section VII: Dispute Resolution

17. Governing Law

Indian law governs these T&C (Jurisdiction: Delhi courts).

18. Complaint Procedure

1. On-Trip Issues: Notify Krish Trip office immediately for resolution.
2. Post-Trip Claims: Email info@krishtrip.com within 30 days of trip end.
3. Arbitration: Unresolved disputes referred to Delhi arbitration (ICDR rules).

Effective Date: 1 July 2025
Last Updated: 1 July 2025

“By proceeding with payment, you acknowledge reading and agreeing to these T&C.”

Key Addendums for Clarity

• Phased Payments:
  *”The 40% pre-travel payment covers Krish Trip’s coordination fees. However, any hotel or service booked or blocked by Krish Trip on the traveler’s behalf shall be governed by the Cancellation Policy, irrespective of direct payment arrangements.”*