Cancellation Policy

Krish Trip Cancellation Policy

(Comprehensive & Aligned with Your Terms & Conditions)

1. Introduction: Fair and Transparent Cancellations

At Krish Trip, we aim to make cancellations as straightforward as possible while respecting operational realities. This policy works in conjunction with our Terms & Conditions and applies to all bookings made via krishtrip.com, phone, or authorized agents.

Core Principles:

• Clarity: No hidden deductions; fees based on your package cost.
• Timely Refunds: Processed within 30 days.

Section I: Cancellation by Traveler

2. Cancellation Fees

Penalty = % of Total Package Cost

Refund Calculation:

Refund = (Amount Paid to Krish Trip) – (Penalty + Non-Recoverable Costs) 

Example: ₹100,000 package canceled 20 days pre-departure:

• Paid to Krish Trip: ₹40,000 (blocking + confirmation)
• Penalty: ₹50,000 (50% of ₹100,000)
• Refund: ₹0 (₹40,000 paid < ₹50,000 penalty)

4. Force Majeure & Emergencies

Krish Trip will make reasonable efforts to assist travelers in coordinating with service providers in situations arising due to events beyond reasonable control, including but not limited to:

• Natural disasters (floods, earthquakes, landslides, extreme weather, etc.)

• Government actions or restrictions (curfews, lockdowns, travel bans, border closures)

• Political unrest, riots, war, or civil disturbances

• Medical emergencies, illness, injury, or death of the traveler or any accompanying person

• Airline delays, cancellations, route changes, or operational disruptions

• Strikes, transport shutdowns, traffic jams or vendor-level operational failures

Important Clarifications:

1. No Liability

   • Krish Trip shall not be liable for any consequential loss, inconvenience, or additional expenses incurred due to force majeure or emergency situations.

2. No Automatic Refunds

   • The occurrence of a force majeure or emergency event does not entitle the traveler to an automatic refund.

3. Refunds & Adjustments

   • Any refund, if applicable, shall be strictly subject to:

     • This Cancellation Policy

     • Actual recoveries from hotels, airlines, transporters, and other service providers

   • Non-recoverable costs, supplier penalties, and already confirmed services shall remain fully payable.

4. On-Ground Adjustments

   • In such situations, Krish Trip may assist with alternative arrangements or route changes where feasible; however, any additional costs arising from such changes shall be borne entirely by the traveler.

5. Step-by-Step Process

1. Email Request: Send to info@krishtrip.com with:
   • Booking ID
   • Traveler names
   • Reason for cancellation
2. Penalty Invoice: Issued within 72 hours (details penalties + non-recoverable costs).
3. Refund Processing:
   • Initiated upon your written acceptance of the invoice.
   • Completed within 30 days.

Section V: Critical Clarifications

6. Partial Cancellations, Service-Level Cancellations & Itinerary Changes (Before or During the Trip)

Any request by the traveler to cancel, remove, skip, or modify any part of the confirmed package — including individual travelers, hotel nights, sightseeing, transfers, vehicles, activities, or any services — whether made after confirmation but before the start of the trip, or during the course of the trip, shall be treated as a Partial Cancellation under this policy.

Applicable Terms:

Confirmed & Booked Services:

• All hotels, vehicles, activities, and services that have already been booked, blocked, or confirmed on behalf of the traveler must be paid in full, even if the traveler chooses not to utilize them partially or fully.

Before-Trip Partial Cancellations:

• Cancellation charges shall apply as per the standard cancellation slabs based on the original total package cost, regardless of partial usage or service removal.
• Any supplier-level cancellation penalties, blocking charges, or non-recoverable costs shall be fully payable by the traveler.

During-Trip Partial Cancellations:

• Once the trip has commenced, no refund shall be applicable for any unused, skipped, shortened, or partially utilized services.
• The original package cost shall not be recalculated or reduced due to changes requested during the trip.

Additional Costs Due to Changes:

• Any additional expenses arising due to itinerary changes, rescheduling, extension or reduction of stay, route deviation, or fresh bookings shall be borne entirely by the traveler.

Supplier Policies:

• Cancellation or modification charges imposed by hotels, transporters, activity operators, or any third-party service providers shall be applicable as charged and shall override this policy where applicable.

Refunds Policy: 

• Refunds, where applicable, are processed within 30 days through the original payment method used at the time of booking.

7. No-Shows

• 100% package cost forfeited.
• Hotels/vehicles released after 24 hours.

Policy Summary Tables

A. Cancellation Penalties

B. Refund Timeline

Effective Date: 1 July 2025
Consent Clause:

“By paying the 10% blocking amount, you accept this Cancellation Policy.”